At ForeignTrade Enterprise Company, a technically acceptable product is not necessarily a qualified product. Only products of customer satisfaction are qualified. Products fail to meet customer needs are of little marketability and thus of little profitability. Therefore, the yardstick used to measure the performance is customer satisfaction. Never say “No” to customers.

Repair Program Information

If you have a device that is out of warranty and wish to have it repaired or an HTC branded device that needs service, please contact the appropriate number above or e-mail us.

Please note:
Service hours are based on local time.
Please contact hotlines above for details of “Global Warranty Service.”
HTC and its affiliates reserve the right to alter, change and modify terms of “Global Warranty Service.”